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Last updated: June 1, 2026

Who we are

HomeProp Property Management, LLC (“HomeProp,” “we,” “us”) is a residential property management company serving Hillsborough and Pasco County, Florida. Our SMS program lets us communicate with prospective renters, current tenants, property owners, vendors, and other business contacts by text message.

What messages you’ll receive

By providing your mobile number to HomeProp and opting in to text messages, you may receive:

  • Operational messages related to your tenancy, property, work orders, leasing inquiries, scheduled showings, or account activity (for example: maintenance status updates, rent reminders, showing confirmations, lease document notifications).
  • Account and authentication messages such as verification codes and security alerts.
  • Marketing messages, including property availability updates, leasing promotions, and program announcements, where you have separately consented to receive marketing.

You will not receive marketing messages unless you have specifically opted in to marketing SMS. Operational and account messages are sent only in connection with an active business relationship with HomeProp.

How to opt in

You opt in to receive text messages from HomeProp by:

  • Providing your mobile number on a HomeProp form (rental application, owner inquiry, contact form, work order request, or other web form) and affirmatively agreeing to receive text messages, or
  • Replying START, YES, or UNSTOP to a HomeProp text, or
  • Verbally or in writing authorizing HomeProp staff to enroll your number.

Marketing SMS requires a separate, affirmative opt-in (a specifically labeled checkbox or written authorization) and is never bundled with general contact-information collection.

How to opt out

You can opt out of HomeProp text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, QUIT, or END to any message we send. After you opt out, we will send one confirmation message acknowledging the opt-out and will not send further marketing or non-essential operational messages to that number.

Note: opting out of SMS does not opt you out of email communications, mailed notices, or required legal notices delivered through other channels. To resume messages after opting out, reply START or contact us at the number below.

Help

Reply HELP to any HomeProp text for assistance, or contact us:

  • Phone: (844) 960-4527
  • Email: support@homeprop.com
  • Web: https://homeprop.com/contact

Message frequency

Message frequency varies based on your relationship with HomeProp and the activity on your account. Tenants with active work orders may receive several messages per week during the work order lifecycle; prospective renters may receive showing confirmations and follow-ups; owners may receive periodic operational updates. Marketing message frequency, where you have opted in, will not exceed eight (8) messages per month.

Message and data rates

Message and data rates may apply. HomeProp does not charge for SMS messages, but your mobile carrier may charge for messages sent or received depending on your plan. Contact your carrier for details about your messaging plan.

Supported carriers

HomeProp’s SMS program is compatible with major U.S. carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, and most regional carriers. Carriers are not liable for delayed or undelivered messages.

Privacy

Your mobile number and SMS interaction data are handled in accordance with our Privacy Policy, available at https://homeprop.com/privacy. We do not sell your mobile number or SMS opt-in data to third parties. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors that support our operations (for example, our SMS delivery provider, Twilio) and only to the extent necessary to deliver the messages you have requested.

Florida residents

If you are a Florida resident, marketing SMS messages from HomeProp are sent only after written express consent in compliance with the Florida Telephone Solicitation Act (Fla. Stat. ยง 501.059). You may revoke that consent at any time by replying STOP to a marketing message or by contacting us at the channels listed above.

Changes to these terms

We may update these SMS Terms & Conditions periodically. Material changes will be posted on this page with a revised “Last updated” date. Continued participation in our SMS program after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms or our SMS program?

HomeProp Property Management, LLC
5470 E Busch Blvd, PMB 452
Tampa, FL 33617
Phone: (844) 960-4527
Email: support@homeprop.com

HomeProp

Tampa Bay Real Estate & Property Management

☎ (844) 960-4527✉ contact@homeprop.com

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  • Tampa
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